Small Health Plans: Establish Customer-Focused Compliant Processes to become the Leader

By Nidhi Saxena, Project Manager, VUE Software For the last half decade or longer, the smaller senior care providers have been plagued with limited revenue, CMS monitoring rules, MARx automation, and a patchwork of manual and weak automation solutions as the political fate of Medicare Advantage hung in the balance. Predictions of increased participation, a... Read more » by Nidhi Saxena2015

City of Coconut Creek Broadcasts Computer Solutions and Software’s Office Expansion

We are very excited at the office expansion of Computer Solutions and Software International (CSSI). The prospect of business growth is always a good thing and we are looking forward to improving year over year. Launched in 2003, VUE Software line of products has been the primary…

by Stephanie Castro2013

Distribution Modernization Spotlighted at ACORD LOMA 2013

The annual ACORD LOMA Conference wrapped up last week at the MGM Grand in Las Vegas, NV. The conference, billed as “the Insurance Industry’s Premier Business, Technology, and Networking Event,” emphasizes new technology trends impacting the insurance industry, especially…

by Stephanie Castro2013

TPAs Address Challenges in Approaching ACA-Mandated Uniform Summaries of Benefits and Coverage

The Affordable Care Act (ACA) states that insurance payers, including both carriers as well as self-funded groups, must create SBC documents for their insureds. This mandate may pose a few questions to Third Party Administrators (TPAs) in the way they provide their service.

by Stephanie Castro2012

P&C Carriers Finding New Flexibility in Agency Management

Our industry conferences always deliver a fresh dose of business insight. These events help craft our product development vision and reveal relevant new trends in the industry. Agency Management and distribution management solutions were of higher priority during the sessions at this year’s ACORD LOMA Insurance Systems Forum.

by Joseph Westlake2012

Unlock the Potential of Agency Productivity with Sophisticated Distribution Management Solution

Property and casualty insurance systems are evolving. From our vantage we see more and more functionality being split off from the core policy administration system as expectations are elevated for distribution functions, cross-selling, and service.

by Joseph Westlake2012

Five Drivers for Improving Incentive Compensation Management

The task of optimizing compensation management processes is significant, as it can bring numerous advantages to insurance companies. While many life, health, and P&C insurers have already begun the process of replacing legacy systems with advanced vendor solutions, there are insurers that are still behind the curve. With regulatory changes afoot – and competition from advanced competitors increasing – insurer interest in compensation management solutions remains high.

by Joseph Westlake2012

2012 LIMRA Distribution Conference Concluded on the Right Note

The 2012 LIMRA Distribution Conference was a great opportunity for me at to connect with our clients and other industry professionals. I use these events as a way to focus the feedback to our product development team and identify new challenges and trends that are top of mind for companies that can make use of our solutions.

by Joseph Westlake2012

Online Billing Improves Customer Relationships

The need for insurers to offer online services that appeal to consumers is picking up momentum, and could well become the differentiating factor between success and failure in strengthening customer relationships.

by Joseph Westlake2011

VUE Software – 2011, the Year Thus Far

2011 is turning out to be a busy and exciting year for VUE Software. New products like VUE CRM for Insurance, VUE Benefit Summary Tool and VUE Producer Onboarding have seen great momentum in the life, health and P&C insurance segments. The company also added data entry as an optional service to clients of its VUE Wrap-Up Management platform.

by Arjun Somanchi2011