Insurance Exchange online Creates Over 300 commission structures

Our client is a leading global provider of risk management, insurance, and reinsurance brokerage services. The company’s consulting services span senior and commercial health exchanges, benefit-plan administration, global benefits, compensation, talent, communication, mergers and acquisitions, and more. The organization is one of the largest multicarrier private healthcare exchanges in the United States, supplying comprehensive brokerage services for insurance and reinsurance across more than 100 carriers and enrolling over 200,000 members in 2014 on the commercial side alone.

The Challenge

  • Our client used a simple Customer Relationship Management (CRM) system composed of spreadsheets and manual processes to address tasks ranging from onboarding to revenue reconciliation and payouts
  • Manual agent management, commission calculations and revenue reconciliation
  • Manually calculating RTS eligibility for 900 agents accurately based on different parameters ––like State, carrier, license, appointment and certification ––was a daunting prospect.

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The Solution

While conducting their due diligence, our client discovered that VUE Software’s deep domain expertise and skilled resources, combined with the rich functionality, flexibility, and scalability of the VUE Software solutions, could effectively address their business needs. Our clients implemented the following modules: Agency Management, Producer Contracting, Producer Compensation Management, Revenue Reconciliation, Performance Analytics, and Producer Portal.

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