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Archives

Omni-Channel Communication and AI for Insurance

In todays more technically advanced organizations, an omni-channel experience supported by artificial intelligence is offered. The major targets for this technology are banks and insurance companies. The first line of modern interaction is the chat-bot which are designed to answer a particular stream of questions related to a specific area and can have a certain level of “artificial intelligence.”

by Phillip Brown2019

Distracted Driving: Can Insurers Stop This American Addiction?

Distracted driving endangers the life of the driver and others. Texting while driving, talking on a cell phone, using a navigation system—especially looking on a map on your phone—and eating while driving are a few examples of distracted driving.

by Margaret Livermore2019

Passing the Torch: Who Will Teach Insurance to the Next Generation?

Today’s training regime for most insurance companies is to provide training on the specific job you have and ignores the larger context of how insurance companies operate. Insurance training has gone from maximalist to minimalist and that is a major problem. Now with the lack of training at the carrier level, the agency is left with hiring people off the street and that isn’t good for anyone in the insurance value-chain.

by John Sarich2019

Is Cannabis the Insurance Industry’s Newest Headache or Opportunity?

The insurance industry is concerned about the legality of insuring a product (medical cannabis) that is Illegal per federal law and has not been approved by the Federal Drug Administration. Apart from Federal law, banking regulations and risks associated with farming—like fires, flooding, and insect infestation—these are the main challenges for Life and P&C carriers and actuaries. Regardless of the challenges, carriers are preparing for the day when federal laws change and remove the legal barriers and reputational risks of providing insurance coverage for the cannabis industry.

by Chuck Saulino2019

The Opioid Crisis: Can Insurance Help?

The industry needs to unite as a whole to address this crisis—insurers, providers and pharma. This opioid crisis is possibly the granddaddy of social issues and societal change. What role can insurance companies play in ameliorating this situation?

by John Sarich2019

Relationship Management in the Insurance Ecosystem

Customer Relationship Management (CRM for Insurance) technology helps both carrier and Producers: managing the direct sale customer (the insured) or managing the retailer (the producers). VUE`s CRM for Insurance develops its platform for scalability and configurability with robust framework and object architecture…

by Nosakhare Agbogun2019

Takeaways from LIMRA 2019 Distribution Conference

The conference is a niche event targeting players in the Life and Annuity segment of the insurance industry. The sessions, called Markets in Transition: How will Distribution Evolve and Transforming Field Leadership Support with technology, they encouraged to focus more on leveraging insurance technology to accomplish more and get the greatest return on investment.

by Margaret Livermore2019

Meet the VUE Team at LIMRA Distribution Conference 2019

The LIMRA 2019 – Distribution Conference for Financial Services: Understand how you can embrace change in the industry and find your footing in the shifting sands.The Life Insurance and Market Research Association 2019 Event for professionals in distribution management. Come meet the VUE Team and find out the latest on how we Modernize Distribution…

by John Sarich2019

Insurance CRM: It’s impact on Carriers & Agencies

The success of Insurance CRM Software can be seen in its ROI. In sales circles, ROI is defined as saving the client money, saving the client time, or increasing revenue. The ROI in CRM directly linked to increasing revenue.

by John Sarich2019

Customer Relationships: A Millennial Approach

Effective communication throughout the project lifecycle is possibly the most effective element of the customer experience. Understanding millennials is key. VUE software is well known for providing a leading insurance distribution management platform and a good customer experience…

by Margaret Livermore2019