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Emergency Independent Adjuster Licensing Rules & Requirements

With the eruption of the Kīlauea volcano that caused devastation in Hawaii, and meteorologists predicting a more active than normal 2018 Hurricane season, insurers need to be prepared and informed of the rules that govern declared catastrophes if they intend to use Emergency Independent Adjusters to process claims. In the event of a declared catastrophe,… Read more »

by Patricia A. Joyce2018

Are Insurance Companies Adopting Producer Lifecycle Solutions?

I have spent the last 20 years or so watching and helping in the evolution of CRM (Customer Relationship Management). The journey began while at the largest telecommunications company on the planet, running a team of seasoned architects. Our purpose was to map out the long-term application strategy for the infrastructure. During one of our… Read more »

by Charles Jankowitz2018

“Power Up” with the VUE Software Team at IASA

VUE Software has been an exhibitor at the IASA Annual Conference for several years. Each year we look forward to connecting with old friends and meeting new ones at this very vibrant event. This year’s theme, “Power Up,” points to the notion that knowledge is power, and this is the place to soak up knowledge… Read more »

by Margaret Livermore2018

Medicare Advantage: 2018 Trends for Carriers, Agents, and Agencies

2018: the year of External Sales Agencies and Agents. In previous years, many Medicare carriers invested in growing internal call centers and internal sales teams. With the time and resources spent building complex team structures and internal hierarchies, carriers who had not planned well diverted attention from valuable agencies and agents. At a recent conference… Read more »

by Wesley Gillis2018

Oklahoma Announced it No longer Allows Backdating!

The Oklahoma Department of Insurance announced on October 27, 2017 that they will no longer allow appointments to be backdated beginning December 27, 2017. Oklahoma will join Georgia and Pennsylvania, which also do not allow backdating of appointments. What is appointment backdating? Generally, it is the process by which states allow carriers to appoint an… Read more »

by Gloria Camacho2017

Why having the Proper Lines of Authority is important for both Carrier and Producer?

The hardest thing for any insurance company is trying to figure out how to onboard and appoint their producers in different lines of authority. Being able to keep up with all the different changes of lines of authority can be very daunting for the producers, but it’s very important for producers to maintain knowledge and… Read more »

by Gloria Camacho2017

The Future of Agent-Carrier Relationships Lies in Self-Service: Interactions for Progress

A few years ago a large career focused life client, was seeking to expand their business and bring on agents in a training capacity and move them up a sales ladder. In this development approach to grow and maintain a sales force, the producers gradually proved themselves, became eligible to sell more products, and were… Read more »

by Roger Lavine2017

It’s a War Out There: InsureTech’s to the Rescue?

One of my pet peeves is the one-dimensional approach of technology companies when selling their particular “solution” to an insurance carrier. You can see this clearly if you look at the hundred plus insurance-technology vendors, mostly start-ups, that make up the phenomena known as “InsurTech.” These new faces in insurance technology can tout their particular… Read more »

by John Sarich2017

How an Insurance Specific CRM System can Transform your Businesses?

The Insurance business is very different from any other corporate business. Not only is it distinct in nature, but it’s a highly regulated industry, requiring a system that is secured in the way information is stored and distributed. The insurer and the agencies must follow laws and regulations specific to our industry. So why aren’t… Read more »

by Gloria Camacho2017

Why Insurance Companies Need to Have Preparation Plans to Hire Catastrophe Adjusters When a Disaster Strikes

Wow! It has been more than 25 years since Hurricane Andrew, a category 5 hurricane, hit Florida. The hurricane tragedy in Texas comes just a few days after the 25th Anniversary of when Hurricane Andrew made landfall in South Florida in mid-August of 1992. I witnessed first-hand the devastation Hurricane Andrew wreaked in South Florida… Read more »

by Gloria Camacho2017