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Blog

CRM for Insurance – Challenges, Roadmap and Technology

A simple definition of CRM is “A system for managing a company’s interactions with current and future customers. CRM involves using technology to organize, automate, and synchronize sales, marketing, customer service and technical support.” Based on what CRM software has become over the past decade or so, it is easy to see why someone would… Read more »

by John SarichFebruary 22nd, 2017

The Power of VUE Compensation’s Revenue Reconciliation for Insurance Distributors

Accounting and auditing can be very complicated especially for businesses. Although accounting has evolved with technology applications such as Excel and Quick Books, more often than not it is still a predominantly manual process. A few years ago while attending a meeting I was introduced to a software solution that immediately captured my attention. I… Read more »

by Margaret LivermoreFebruary 13th, 2017

The End of the ACA: “Don’t Worry ‘bout A Thing”

Remember Johnny Carson’s “Carnack the Magnificent” where he would don the outfit of a Vizier and predict the question to the answer he just provided? What a great and timeless shtick that only Carson could pull off. If “Carnack the Magnificent” were still around, he just might look at the demise of the Affordable Care… Read more »

by John SarichJanuary 30th, 2017

Eliminate Producer Compliance Issues with VUE Software’s NIPR Integration

The National Insurance Producer Registry (NIPR) was established in October 1996 as an independent nonprofit affiliate of the NAIC. The NIPR is a unique public–private partnership that supports the work of the state departments of insurance and the NAIC in making the producer-licensing process more cost-effective, streamlined, and uniform for the benefit of regulators, the… Read more »

by Karen MachamerJanuary 18th, 2017

Agency Management Applications: Not ready for prime time with Managing General Agents

The technology designed to operate in the gray area of insurance—a space often called wholesale insurance, the purview of Managing General Agents—is quite limited. In my “what kind of technology do you use?” conversations with MGA’s, they tell me it is a mixed bag. Some use off-the-shelf technology products, some use homegrown applications (think Excel… Read more »

by John SarichJanuary 12th, 2017

Long Term Care Insurance: Preparing for your Future

Planning ahead for your retirement?  There are lots of things to consider.  One big issue is what happens if you are no longer able to care for yourself?  First and foremost, long term care insurance is NOT just about nursing home care.  Unless you buy a nursing home only policy, it will include home health… Read more »

by Karen MachamerJanuary 4th, 2017

P&C Carrier regains control of their processes with VUE Software

Without modern technology companies can find it difficult to manage their business processes, and often outsourcing is the most effective and economical option. For insurance companies that are required to maintain regulatory compliance, keeping abreast of state regulations (that varies from state to state), compliance procedures, underwriting changes and technology can be a very difficult… Read more »

by Margaret LivermoreDecember 5th, 2016

Rita Moreno and the NAIC

On June 1, 2016 the National Association of Insurance Commissioners (NAIC) announced a partnership with award-winning actress Rita Moreno. The purpose of this partnership is to reach out to seniors and educate them to “get smart about insurance policies and financial plans.” In general, insurance is not easy to understand, no matter if it is… Read more »

by Karen MachamerNovember 30th, 2016

Producer Licensing (EX) task force update

At the NAIC Summer, 2016 meeting I had the opportunity to present information to the Producing Licensing Task Force (PLTF) about compliance issues that I have been unable to find on the state websites.  My point was how insurance companies, and business entities can comply when they can’t find the information anywhere?  I provided Commissioner… Read more »

by Karen MachamerNovember 23rd, 2016

Increase Insurance Agent Satisfaction with VUE’s Producer Portal

In his article in the Boston Globe, “Instant gratification is making us perpetually impatient,” Christopher Muther speaks of the impact this culture has on businesses. “The demand for instant results is seeping into every corner of our lives, and not just virtually. Retailers are jumping into same-day delivery services. Smartphone apps eliminate the wait for... Read more » by Margaret LivermoreNovember 15th, 2016