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Is Your Technology Getting in the Way of Customer Satisfaction? Strengthen Relationships with Seamless Systems


Customers are critical to the survival of any business, and insurance is no exception. In order to gain and sustain sizeable market share, it is imperative for carriers and agencies to maintain customer loyalty. Two top-priority elements for promoting customer satisfaction are—

Effective Information Transfer: The Key to Success for Agents and Carriers


Since an insurance carrier’s top line revenues are directly proportional to the productivity of producers, it’s important for carriers to examine ways to maximize the performance of their distribution channel. To meet this task it’s essential that carriers implement—

Improve Distribution Channel Productivity by Integrating Compensation Management Technology with Customer Relationship Management


Insurers who want to improve sales productivity can find success by utilizing the VUE Software® Sales Performance Management (SPM) suite of products. These solutions help carriers design competitive commission models, process payouts efficiently and streamline—

VUE Software in 2010: Building on Momentum


The year 2009 was one of record growth and opportunity for VUE Software, as the organization continued to build on its competencies and expand its reach within the insurance space. Continuing on this momentum, our outlook for 2010 is very promising, with many—

New Generation Agents Demand Mobile Access to Producer Portals


Completing tasks quickly and without compromising quality, efficiency or service is one of the most important capabilities of a successful organization. Unfortunately, administrative speed has not always been a hallmark of the insurance industry.

Compensation Management – Aligning Carriers and Managing General Agents


Though the existence of Managing General Agents (MGA) simplifies and increases market reach for various insurance carriers, these large agencies find themselves handling a complex internal ecosystem.

Uniting People and Insurance Processes with Sales Performance Management Technology


In times when competition is heightened, insurance carriers need to examine their people, process and technology in place to optimize operational efficiency. Skilled manpower resources and streamlined processes inevitably result—

CRM for Health Plans - Best Practices in Sales Cycle Automation


Health insurance organizations are facing the dual challenges of improving revenue performance while finding increasing margin pressure in many lines of business. In this environment, improving sales effectiveness has become a central focus.

Beyond Automation: Leading Health Plans Strategically Leverage Compensation Management Technology as a Competitive Advantage


As the economy continues to decline, the pressure on health plans to compete has grown. Leading companies are utilizing technology to increase their operational speed, efficiency, and performance—