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Coconut Creek, Florida, 11/17/2006 — Computer Solutions and Software International,
Inc. (CSSI®), today announced that Pearl Benefits Group (PBG) has selected VUE Online,
CSSI’s VUE Software® portal, which provides Web-based access to reports, policies
and premiums at a glance. PBG selected VUE Online to improve customer management,
communication and the productivity of front-line staff.
"VUE Online was designed for the insurance industry from the ground up, so
it’s a perfect fit for achieving the communication and relationship management improvements
PBG seeks," said Stephen Bruno, president and CEO of CSSI. "We’re very
excited to have earned PBG’s business and to demonstrate again how VUE Software
understands and meets the needs of the insurance industry."
A key component in the seven-year evolution of VUE Software (CSSI’s insurance industry
product line), VUE Online enables customers to view and select benefit packages
that best meet their needs—and immediately see the impact on their compensation.
Customers can quickly, easily and clearly examine the benefit packages their employer
provides, and open enrollment periods are now handled with ease. The only requirements
are a Web browser and the Internet. Online access eliminates the need for time-consuming
customer service telephone inquiries, freeing service and support teams for more
critical functions.
PBG will soon be capitalizing on the many advanced features of VUE Online, including
automated communication with customers, rules-based distribution of documents, one-click
benefit statement generation, e-mailed customer service inquiries and more. PBG
expects to achieve the following benefits from VUE Online:
- Productivity increases for both end-users and service personnel
- Reduction in call-center volumes and hold times
- Improved customer satisfaction
VUE Online is extremely versatile. While PBG leverages it as an employee benefits
portal for customers, VUE Online is also effective as a producer portal for up-to-date
commission payment records, communication about incentives and more
About Pearl Benefits Group
Pearl Benefits Group is an independent insurance broker and consultant for small,
medium and large business offering a variety of individual and business life and
health insurance products. The company’s product portfolio includes services that
meet the needs of families and their estates, or a profitable business. Pearl Benefits
Group has been serving south Florida and additional states such as Georgia and Illinois
since 1998. With staff that is experienced, resourceful and determined to get the
job done right the first time, Pearl Benefits Group understands the trust and confidence
clients place in a broker and takes that role seriously. For more information, please
visit www.pearlbenefitsgroup.com.
About CSSI and VUE Software
VUE Software, a division of Computer Solutions & Software International, Inc.,
is a leading provider of Incentive & Commission Management solutions enabling
insurance organizations of all sizes to implement compensation programs that motivate
sales teams and deliver results. In defining compensation programs, companies are
often burdened by underpowered spreadsheets or by complex and inflexible homegrown
applications. VUE changes that by enabling companies to intuitively design, manage,
and track effective incentive programs. Companies use VUE to accurately calculate
commissions and bonuses and produce powerful reports ensuring clarity in compensation
metrics. VUE delivers flexibility and automation to help solve the complexities
of insurance sales commission and incentive compensation plans.
Media Contact:
Joseph Westlake
954-419-1008 x110
4800 Lyons Technology Parkway, Suite 4
Coconut Creek, FL 33073
CSSI and VUE Software are registered trademarks of Computer Solutions & Software
International, Inc. All other registered trademarks, trademarks or service marks
belong to their respective companies.
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