 |
Feature Article |
Improve Distribution Channel Productivity by Integrating Compensation Management Technology With Customer Relationship Management
Insurers who want to improve sales productivity can find success by utilizing the VUE Software®
Sales Performance Management (SPM) suite of products. These solutions help carriers design competitive
commission models, process payouts efficiently and streamline communication between sales managers and
the distribution channel. VUE Compensation Management™, when integrated with Microsoft Dynamics CRM via
VUE IncentivePoint, delivers a powerful solution that allows carriers to boost overall channel productivity
and improve customer service. The solution allows carriers to measure strategy effectiveness through
analytics and reporting; and enables sales teams to optimize lead management, customer pipelines and sales
performance.
In today’s turbulent economy, insurance organizations must focus not only on generating new business,
but also on maintaining current customer relationships for accurate revenue projection. One of the most
effective ways to accomplish this is to improve customer retention rates. As carriers appraise their
customer service efforts, they must take the following considerations into account: Can agents quickly
access customer information online? Is this information relevant to recommending the right product for
each customer? Are the systems in place scalable to accommodate growth and change? Can they access the
information needed for simple and accurate reporting? These technology issues greatly impact the distribution
channel’s performance.
A challenge to securing technology that meets the demands of the customer sales and service workflow
is that the information needed to address client concerns is usually spread across multiple systems. As
such it’s essential for these systems to communicate with each other. It’s a tough task in itself for
carriers to maintain an IT infrastructure that acts as a communication liaison between multiple systems,
let alone…
 |
Blog Posts |
Takeaways from Microsoft’s February Blue2Blue Roundtable
As part of its Health Plan Industry partner program, Microsoft hosts a bi-monthly roundtable
presentation and discussion session on areas of interest to Blues plans. For February’s
presentation, Microsoft invited BlueCross Blue Shield of Vermont (BCBSVT) to share how they
were able to better manage marketing campaigns and lead generation after integrating VUE
Compensation Management with…
The Role of Integrated Technology Systems in the Insurance Industry
There is an ever-increasing demand for business expansions in the insurance industry.
With each growing number of users operations get more complex. Leveraging technology
becomes challenging with growing data warehousing needs, compensation modeling,
need for…
Invest in a Progressive Software Vendor for a High ROI
Many companies today provide tailored software solutions for organizations to improve
processes. With such a crowded marketplace, it can be difficult to differentiate between
these products. The choice of which solution…
Anthem Blue Cross and Blue Shield Makes Fitness Program Available to More Missouri Seniors
With the economy barely inching towards recovery, now is a time for health care insurers
to be innovative. To stand out in a crowd of comparable coverage options, providing more
services for the same…
The Staggering Financial Implications of Rebuilding Haiti
The recent disaster in Haiti has been sobering to consider. The loss of life has been tragic, and
the need for medical care and supplies for survivors is nearly overwhelming. Thankfully, world-wide
aid efforts have been impressive in…
|
 |
Press Releases |
Insphere Insurance Solutionssm, one of the Largest Independent Career Insurance Distribution Groups in America, Goes Live with VUE Software Solutions
VUE Software today announced that Insphere Insurance Solutionssm has officially commenced
business as one of the largest independent career agent insurance distribution groups in
America with VUE Software solutions as the basis for the company’s core technology…
Independent Health Upgrades to VUE Compensation
Management 6
Computer Solutions and Software International, Inc., today announced that Independent
Health, a leading health maintenance organization (HMO) based in New York, is upgrading
its commission calculation processing system from VUE Compensation Management 5 to VUE
Compensation Management 6.…
About VUE Software®
VUE Software® is the product division of Computer Solutions and Software
International (CSSI) dedicated to providing industry-specific business
technology solutions to companies in the insurance, healthcare, and construction
verticals. Because they are tailored to the needs of these particular
industries, our solutions are different from one-size-fits-all performance
management and compensation suites such as enterprise incentive management (EIM)
and sales performance management (SPM) solutions. VUE Software’s solutions allow
companies to manage strategic incentive plans, automate producer administration
and organize complex data and contractor policies, resulting in greater
administrative efficiency and improved sales performance.
info@vuesoftware.com
www.vuesoftware.com
|